Refund Policy
You can always contact us for any return question at info@thenewheadshopseedco.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
All cannabis seeds are for Novelty, Souvenir, and Collectible purposes only. Our product meets FDA and DEA Federal guidelines. It is your responsibility to check your state and local laws. The New Head Shop Seed Co. cannot be held responsible for the actions of persons who purchase our seeds.